Terms of service.

Last Updated: September 1st 2025

Welcome to Aisle Capture It! These Terms of Service outline important info about our process, policies, and client expectations. By submitting an inquiry or booking a service, you agree to these terms.

Services Provided

Aisle Capture It is a wedding content creation business based in the northwest suburbs of Chicago. I offer:

  • Vertical-format short-form video content (Reels, TikToks, IG Stories)

  • Behind-the-scenes photo & video captured on an iPhone

  • Candid moments, details, and real-time clips delivered within 24–48 hours

  • Optional social media Story takeover (with permission)

  • Note: Aisle Capture It is not a replacement for professional photography or videography.

Booking & Payment

  • A 30% non-refundable retainer is due at booking to reserve your date.

  • The remaining 70% balance is due 14 days before your event.

  • Accepted forms of payment: [Venmo, Zelle, PayPal, etc. — customize this]

  • Bookings are not confirmed until the retainer is received and a signed contract is in place.

Cancellations & Rescheduling

  • The 30% retainer is non-refundable under any circumstance.

  • Cancellations made within 30 days of the event are non-refundable in full.

  • If you need to reschedule, I’ll do my best to accommodate your new date if available (within 12 months of original date).

Content Delivery

  • You’ll receive a preview reel or select clips within 24 hours, and your full batch of content within 48 hours post-event.

  • Content is delivered via Google Drive or downloadable folder link.

  • All clips are unedited unless a reel is included in your package.

Ownership & Usage

  • You have full rights to download, share, and repost your content.

  • I retain the right to use any captured content for portfolio, social media, or marketing purposes unless you request otherwise in writing before the event.

Location & Travel

  • Based in Chicago’s northwest suburbs, serving Chicagoland and nearby areas.

  • Travel up to 30 miles is included in your package. Anything beyond that may require a travel fee (discussed before booking).

Working With Your Vendors

I love collaborating with your photographer, videographer, and planner! My role is discreet and complementary — I stay out of their way and focus on behind-the-scenes, social-first content that they typically don’t capture.

Timeline & Access

Clients are responsible for:

  • Providing accurate event timelines and locations

  • Pointing out any must-capture people or moments

  • Ensuring vendor access and permissions (especially for social media Story takeovers)

Contact

All communication before the event will be handled via email or text. I typically respond within 24–48 hours during weekdays. On event days, my full focus is on you — so responses may be delayed until after the event wraps up.

Limitations

  • While I aim to capture as much as possible, I’m not responsible for:

  • Missed moments due to late starts, limited access, or venue restrictions

  • Poor lighting or weather that affects quality

  • Any disruptions caused by outside factors beyond my control